Payment Methods
Furnifyit currently accepts Visa and MasterCard credit or debit cards as the only payment methods available in our online store
All orders are processed and settled in British Pounds
Payment Security
We place strong emphasis on payment security and comply with applicable UK laws and the General Data Protection Regulation regarding the protection of personal and payment data
We do not store any payment card information including card numbers expiration dates or security codes
All payment data is transmitted directly to compliant payment processors through encrypted channels
During checkout we use industry standard SSL 256 bit encryption to prevent data interception alteration or leakage
Our payment system complies with PCI DSS standards to ensure international payment security requirements are met
We also apply real time payment risk monitoring to detect and prevent abnormal or unauthorized transactions
Order Charges
The total amount displayed at checkout consists of the product price and shipping cost
In accordance with UK law applicable customs duties and VAT at twenty percent are included in the product price
The displayed order total is the final amount payable and no additional or hidden fees will be charged
Payment Issue Handling
If a payment fails is deducted without an order being created or is charged multiple times please first verify your account status and network connection and retain relevant payment evidence such as screenshots or bank notifications
Please contact us promptly by email or phone and provide your order number payment time payment proof and card type used
After receiving your request we will complete verification within one to three business days and provide an appropriate solution such as order confirmation or a refund for duplicate charges while keeping you informed of the progress
Responsibility Statement
If a payment issue is caused by our payment system failure technical error or other internal reasons we will assume responsibility and assist in resolving the issue including covering reasonable direct losses
If payment failure is caused by personal factors such as expired cards insufficient balance incorrect details or bank security restrictions we will offer necessary assistance but cannot assume responsibility
If payment processing is affected by force majeure events such as network interruptions natural disasters policy changes or payment provider system failures we will make reasonable efforts to assist and keep you informed without transferring additional responsibility to you
We strictly fulfill data protection obligations and if payment related information is disclosed due to our intentional actions or gross negligence we will assume legal responsibility and take remedial measures
Contact Information
Address: 313 BENS WAY, FERNLEY, NV 89408-6637, US
Customer service email: boutique@furnifyit.com
Customer service phone: +1 (718) 743-8950
Customer service hours: Monday to Friday 09:00 to 12:30 and 14:00 to 18:00 Central European Time